Never Split the Difference – Chris Voss (Ukrainian Edition)

Never Split the Difference by Chris Voss, a former FBI lead international hostage negotiator, has become one of the most influential negotiation handbooks worldwide. In this Ukrainian hardcover edition, Voss translates his real-world experience into practical strategies that anyone can apply — whether negotiating a salary, buying a car, resolving business disputes, or managing personal relationships.

Unlike traditional business-school methods that rely heavily on compromise, Voss shows why “splitting the difference” often leaves both sides unsatisfied. Drawing from cases where the stakes were literally life and death, he reveals why listening carefully, showing empathy, and mastering tactical questioning are far more powerful tools. His techniques include “mirroring” to build instant rapport, “labeling” emotions to diffuse tension, and the art of calibrated “no-oriented questions” to guide outcomes.

This Ukrainian edition (Наш Формат, 2021) comes in a durable hardcover, format 145 × 215 mm, with 368 pages and a weight of approximately 500 g. The translation makes Voss’s methods accessible to Ukrainian readers, empowering entrepreneurs, managers, students, and anyone seeking an edge in communication. Filled with gripping FBI stories and actionable advice, the book is both engaging to read and immediately useful in everyday negotiations.